INFO
FOR MORE QUESTIONS CONTACT: INFO@LAVALOFFICIAL.COM
What shipping options are available?
Currently, we ship via USPS (PRIORITY), USPS (Express) & USPS (International.)
INTERNATIONAL ORDERS, DUTY PAYMENTS?
In some areas duty taxes may be required. The buyer is required to pay for own duty taxes.
Will my purchase arrive in box?
Yes. It will be boxed in our exclusive LAVAL packaging.
Is all Laval merchandise available for purchase online?
Yes.
How can I make returns or exchanges?
For online returns or exchanges, please contact info@lavalofficial.com
For products purchased through a boutique, please contact the store directly.
For further assistance, Please email info@lavalofficial.com
What is your exchange / return policy?
Customer satisfaction is of the utmost importance to us. Unused/undamaged products can be returned within 7 days of the purchase. Refund is not guaranteed & is subject to our review of the returned product. Follow up your return info@lavalofficial.com
Promo codes cannot be added after checking out and/or completing your purchase.
Items/products bought with promotional code are final sale.
Pre-Order policy
Pre-Orders are final sale. Due to the high demand of our products all pre-ordered items and/or orders that are purchased with a discount code are final sale.
Wholesale?
Want to carry Laval in your store? Please email info@lavalofficial.com
Please email info@lavalofficial.com to setup an appointment at our NYC showroom.
You are sold out of the piece I want. When will you have more?
Sign up to our exclusive mailing list. You will be notified once the product is restocked.